Skip to content

ASP Service

Metanet Mplatform provides specialized contact center ASP service to save customer’s time and efforts, based on the experience in developing and providing the contact center ASP model of various industry sectors including retail and finance --credit card, insurance-- at 18 centers in and near Seoul and 5 major provincial cities (Daejeon, Daegu, Busan, Iksan, and Suncheon).

In addition, Metanet Mplatform is the only contact center outsourcing company that owns the Internet Data System in Korea, which makes Metanet Mplatform the biggest ASP service provider in Korea that has own facilities to provide ASP service to 20,000 seats.

Systems

Independent system
Providing service after developing an independent system exclusive for the customer.
Shared System
Allocating some spaces to the customer inside the large-capacity equipment.
Remote System
Providing the IP-based call center system on the customer’s rack remotely.

Services

ASP Services
Type System Infra. Consultation App. Business space (rack) Communication line PC Set Remark
Full ASP Service provided Service provided Service provided Service provided Service provided New consultation App. to be developed
Infra ASP Service provided - Service provided Service provided Service provided Customer’s consultation App. to be used
Rack ASP - - Service provided - Service provided PC’s selectable
Remote ASP Service provided Service provided - Service provided Service provided PC’s/Consultation App. Selectable
KOR ENG
Close

COPYRIGHT ⓒ 2018 Metanet Mplatform. ALL RIGHTS RESERVED.