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Metanet Mplatform provides comprehensive consulting services for efficient and systematic CRM business from CRM capability diagnosis to short/mid/long-term CRM strategy planning and execution.

Developing CRM strategy

Developing CRM strategy
  • Customer Care Service strategy and
    Customer Acquisition Service strategy
  • Implementation plan
Designing CRM process
  • CRM process and capability diagnosis
  • CRM process innovation
  • Implementation plan
Developing CRM information strategy
  • CRM ISP activation plan
  • Implementation plan
Consulting CRM solutions
  • Selecting, implementing and executing optimal CRM solutions
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